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Construction Manager

Privacy Policy and Terms of Use

RIFT Social Enterprise

PRIVACY NOTICE AND WEBSITE TERMS OF USE

Version: 2.0
Last Updated: 22 June 2026
Next Review Date: June 2027
Document Owner: RIFT Social Enterprise CIC
Approved By: Chief Executive Officer

Introduction

RIFT Social Enterprise CIC ("RIFT", "we", "our" or "us") is committed to protecting and respecting your privacy.
 

This Privacy Notice explains how we collect, use, store, share and protect personal information when you:
 

  • Visit our website;

  • Enquire about our services;

  • Participate in our programmes;

  • Attend workshops, events or webinars;

  • Use our digital tools;

  • Engage with our advisers or mentors;

  • Subscribe to newsletters or marketing communications; or

  • Otherwise interact with RIFT Social Enterprise CIC.
     

This notice also explains your rights under UK data protection legislation and sets out the terms governing use of our website.

By using our website and services, you acknowledge that you have read and understood this Privacy Notice.

Who We Are

RIFT Social Enterprise CIC is the Data Controller responsible for the personal information described in this Privacy Notice.
 

Registered Company Number: 16582974
 

Registered Office:
 

RIFT Social Enterprise CIC
The Cobalt Building
1600 Eureka Park
Lower Pemberton
Ashford
Kent
TN25 4BF
 

Telephone: 0800 049 5978
 

Email: contact@riftse.co.uk
 

Website: www.riftse.co.uk

What Information We Collect

We may collect and process the following categories of personal information:
 

  • Name

  • Postal address

  • Email address

  • Telephone number

  • Date of birth

  • Employment history

  • Educational background

  • Qualifications

  • Business ideas

  • Business plans

  • Financial information relevant to self employment support

  • Information relating to barriers to employment

  • Participation records

  • Workshop attendance information

  • Survey responses

  • Testimonials and feedback

  • Website enquiries

  • Technical information relating to website usage
     

Where necessary and appropriate, we may also process special category information relating to health, disability, ethnicity or criminal convictions.

How We Collect Information

Information may be collected:
 

  • Directly from you;

  • Through online enquiry forms;

  • During mentoring sessions;

  • Through questionnaires and surveys;

  • Through referrals from partner organisations;

  • During events and workshops;

  • Through email correspondence;

  • Through our website;

  • Through cookies and analytics technologies;

  • Through digital tools used to support participants and advisers.

How We Use Your Information

We use personal information to:
 

  • Deliver services and programmes;

  • Assess eligibility for support;

  • Provide mentoring and business advice;

  • Support participants into employment or self employment;

  • Monitor outcomes;

  • Evaluate programme effectiveness;

  • Meet contractual obligations;

  • Comply with legal requirements;

  • Manage safeguarding responsibilities;

  • Improve our services;

  • Respond to enquiries;

  • Process testimonials and feedback;

  • Communicate with stakeholders.

Lawful Basis for Processing

Under UK data protection legislation, we rely on one or more of the following lawful bases:
 

Consent

Where you have given consent for us to process information for a specific purpose.
 

Contract

Where processing is necessary for the performance of a contract or to take steps prior to entering into a contract.
 

Legal Obligation

Where processing is necessary to comply with a legal obligation.
 

Legitimate Interests

Where processing is necessary for the legitimate interests of RIFT Social Enterprise CIC and those interests do not override your rights and freedoms.
 

Vital Interests

Where processing is necessary to protect someone's life.

You may withdraw consent at any time where consent is the lawful basis relied upon.

Sharing Information

We may share information with:
 

  • Commissioners and funders;

  • HM Prison and Probation Service;

  • Probation regions;

  • Community Payback providers;

  • Local Authorities;

  • Universities undertaking independent evaluation;

  • Employment support providers;

  • Training providers;

  • Professional advisers;

  • Accountants and auditors;

  • IT providers;

  • CRM providers;

  • Cloud hosting providers;

  • Regulators;

  • Law enforcement agencies where legally required.
     

We only share information where there is a lawful basis to do so.

We never sell personal information to third parties.

International Transfers

Some technology providers used by RIFT Social Enterprise CIC may process information outside the United Kingdom.

 

Where this occurs, we ensure appropriate safeguards are in place, including adequacy regulations, the UK International Data Transfer Agreement or other approved contractual arrangements.

Artificial Intelligence Transparency Statement

RIFT Social Enterprise CIC is committed to using artificial intelligence responsibly, ethically and transparently.
 

We may use artificial intelligence and digital tools to support activities including:
 

  • Assessing business start up readiness;

  • Supporting development of business plans;

  • Producing tailored recommendations;

  • Assisting advisers in mentoring and employability services;

  • Analysing programme outcomes.
     

Artificial intelligence systems used by RIFT Social Enterprise CIC are intended to support participants, advisers and partner organisations and do not replace professional judgement or human decision making.
 

RIFT Social Enterprise CIC does not use artificial intelligence to make automated decisions which produce legal effects or similarly significant impacts without meaningful human involvement.
 

Some digital tools developed by RIFT Social Enterprise CIC utilise artificial intelligence services provided by OpenAI through secure Application Programming Interfaces (APIs).
 

At the time of publication of this notice, OpenAI states that information submitted through its API services is not used to train OpenAI models by default.
 

We periodically review the practices and contractual arrangements of our technology providers to ensure continued compliance with UK data protection legislation.
 

Where personal information is processed through artificial intelligence systems, we seek to ensure that:
 

  • Only information necessary for the intended purpose is processed;

  • Appropriate contractual arrangements are maintained with suppliers;

  • Access to information is restricted to authorised personnel;

  • Technical and organisational safeguards are implemented;

  • Users are informed where artificial intelligence tools form part of service delivery.

Keeping Information Secure

RIFT Social Enterprise CIC takes appropriate technical and organisational measures to protect personal information against accidental loss, destruction, unauthorised access, disclosure or misuse.
 

Access to information is limited to employees, volunteers and approved contractors who require access in order to carry out their duties.

How Long We Keep Information

We retain information only for as long as necessary to fulfil the purposes for which it was collected and to satisfy legal, contractual, funding and reporting requirements.
 

Information that is no longer required is securely deleted or anonymised.

Complaints

At RIFT Social Enterprise CIC we take concerns about privacy seriously.
 

If you are unhappy with how we have collected, used, shared or stored your personal information, you have the right to make a complaint to us.
 

How to Make a Complaint

Email: contact@riftse.co.uk
 

Telephone: 0800 049 5978
 

Post:

RIFT Social Enterprise CIC
The Cobalt Building
1600 Eureka Park
Lower Pemberton
Ashford
Kent
TN25 4BF
 

Please provide as much information as possible regarding your concern.
 

How We Will Handle Your Complaint
 

When we receive a complaint relating to personal information, we will:

  • Confirm receipt within ten working days;

  • Investigate the issues raised;

  • Request additional information if necessary;

  • Keep you informed of progress where appropriate;

  • Provide a response without undue delay and as soon as reasonably practicable.
     

RIFT Social Enterprise CIC maintains an internal procedure for handling data protection complaints and ensures relevant staff understand their responsibilities under UK data protection legislation.
 

Your Right to Contact the ICO

If you remain dissatisfied with our response, you have the right to complain to the Information Commissioner's Office.
 

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 

Telephone: 0303 123 1113
 

Website: www.ico.org.uk
 

We encourage you to contact us first so that we can attempt to resolve your concerns directly.

Your Rights

You have the right to:
 

  • Request access to personal information;

  • Request correction of inaccurate information;

  • Request deletion of information where appropriate;

  • Restrict processing;

  • Object to processing;

  • Request transfer of information;

  • Withdraw consent;

  • Complain to the Information Commissioner's Office.
     

Requests should be sent to:

contact@riftse.co.uk

Cookie Policy

Cookies are small text files placed on your device when visiting a website.
 

We use cookies to:
 

  • Ensure the website functions correctly;

  • Remember preferences;

  • Analyse visitor behaviour;

  • Improve website performance;

  • Support website security.
     

Types of cookies used may include:
 

  • Strictly Necessary Cookies

  • Performance and Analytics Cookies

  • Functionality Cookies
     

You may manage cookie preferences through your browser settings.

Disabling cookies may affect the functionality of some areas of the website.
 

Where required by law, we will seek consent before placing non essential cookies.

Third Party Websites

Our website may contain links to external websites.
 

RIFT Social Enterprise CIC is not responsible for the privacy practices, security or content of third party websites.
 

Users should review the privacy notices of external websites before providing personal information.

Website Terms of Use

All content contained within this website, including text, images, graphics, logos and downloadable resources, is owned by or licensed to RIFT Social Enterprise CIC unless otherwise stated.
 

Content may be viewed, downloaded and printed for personal, educational or non commercial use only.
 

You must not reproduce, modify, distribute or exploit website content for commercial purposes without prior written permission.
 

Whilst every effort is made to ensure information on this website is accurate and up to date, RIFT Social Enterprise CIC accepts no liability for losses arising from reliance upon information published on the website.
 

Links to external websites are provided for convenience only and do not constitute endorsement.

Questions About This Privacy Notice

If you have any questions regarding this Privacy Notice, our use of personal information or our approach to artificial intelligence, please contact:

​

contact@riftse.co.uk

​

RIFT Social Enterprise CIC reviews this Privacy Notice regularly and may update it from time to time.

​

The latest version will always be available on our website.

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Last updated: 22 June 2026

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